For unions

Union membership software built in Australia

A database does not keep members in the union. Connection does. Nexy gives your officials, organisers and office one product and one member record, and gives your members a modern experience of belonging: joining, staying financial, and being heard.

Data hosted on Azure in AustraliaBuilt and supported herePayroll deduction end to end
The problem, stated plainly

Every gap between systems is somewhere a member can fall through.

Most unions run a patchwork that grew one decision at a time: a membership database from one era, a website from another, an email tool, an events system, spreadsheets holding it together. Every gap between systems is somewhere a member can fall through, and every fall-through shows up eventually in density.

The patchwork also carries a quieter cost. When the member record lives in four places, nobody trusts any of them. Organisers work from stale lists. The office reconciles by hand. Reporting to the executive takes days it should not take.

The ground has also moved under the whole question: the era of assumed renewal is ending, and every renewal is now a decision your members make under budget pressure. Nexy replaces the patchwork with one product. One member record that staff, officials and members all touch, so it stays current because it is used. Why one platform beats a layered stack.

Why the member record is a sovereignty question for unions.

Union membership data is not ordinary customer data. It reveals who belongs, who organises and who leads, and Australian law treats it accordingly: membership of a trade union is sensitive information under the Privacy Act, held to a higher standard than ordinary personal information.

That standard should apply to your software decisions, not just your policies. Nexy hosts member data on Microsoft Azure in Australia. Where third-party services form part of the platform, we disclose them, in plain terms, before you sign. That is the level of answer a procurement process should demand, and the level we give without being asked.

The market

Who owns your incumbent matters.

The union software market is consolidating. Long-standing specialist products have been acquired by international software groups in the last two years, which changes who sets the roadmap, where support sits and what renewal pricing looks like over time. None of that makes an incumbent product bad. It does make "who owns this, and what do they want from it" a fair question in your next review.

Nexy is built by Bond Software Group, an Australian company, and unions are a segment we build for deliberately, not a legacy book of business being serviced.

What Nexy covers

One product, one member record, covering the work a union office actually does.

Membership and renewals

Membership and renewals, with the member's full history in one place.

Payments, the way members pay

Payments the way members actually pay: EFT, direct debit and credit card.

Payroll deduction

Payroll deduction arrangements handled, end to end.

Workplace segmentation

Segmentation by workplace, employer, branch or division, so organisers work from live lists, not exports.

Delegates and officials

Delegate and official roles managed through role-based access control, against the same member record.

Communications

Communications to the right members at the right time, from the same record everyone shares.

Events and meetings

Events, meetings and registrations.

Reporting the executive can rely on

Reporting the executive can rely on, because it comes from one source.

Member self-service

Member self-service: joining, updating details and staying financial without phoning the office.

Switching

Switching without losing your history.

A union's membership history is institutional memory: decades of it, sometimes in systems nobody wants to touch. Migration is not a footnote in our process, it is the first conversation, scoped from a data audit before you commit. Most organisations go live between 8 and 16 weeks from signature. How switching to Nexy works.

Straight answers on cost.

Pricing is published, in Australian dollars. No request-a-quote wall, no discovery-call toll gate.

Pricing
Questions

Asked before the first call.

Is Nexy union membership software or an association management system?
Both descriptions fit. Nexy is the Australian membership management platform for professional associations, unions and peak bodies. For unions specifically, that means one product handling membership, renewals, communications, events and member self-service from a single member record.
Where is member data stored?
Member data is hosted on Microsoft Azure in Australia. Union membership is sensitive information under the Privacy Act and we treat the hosting question as a first-order procurement matter, answered plainly and in writing.
Can we move decades of membership history into Nexy?
Yes, and migration is scoped before you commit, not discovered after. It runs to a written plan with a fixed fee, scoped from a data audit, with reconciliation before cutover. See how switching works.
What does Nexy cost?
Pricing is published in AUD on our pricing page, in three tiers. No obligation to book a call to see a number.
Is Nexy Australian?
Yes. Nexy is built in Australia by Bond Software Group, Melbourne, and supported from Australia in Australian business hours, with help guides built into the product.

Judge it against your union's hardest requirements.

See what one product looks like against how your union actually runs, or run the numbers yourself first. Both are on the table, in the open, and the measure cannot be gamed: people come back by choice.