Inside the platform · Community

Member community software inside the platform, not beside it

Branches, chapters, groups and conversation, inside the platform your membership already lives on. Every participant a verified member. Every conversation on the record. No algorithm between you and your members.

Verified members onlyGoverned inside the platformWeb and app, one account
The conversation

Where the membership talks to itself.

A membership is people who share a profession, an employer, a region or a cause. Give them a governed place to talk and the organisation stops being a newsletter and becomes a place members return to. Every login is a vote; conversation earns it.

Official posts stand apart from discussion. The organisation keeps its voice; the members keep theirs.

Communities die on other people's platforms.

Most organisations already run one: the branch Facebook group, the WhatsApp thread. The algorithm decides who sees what, ads sit beside your name, and there is no way to know who is actually a member.

Move it into Nexy and the community runs under your rules, with every participant a verified member. When someone asks a question at 9pm and a colleague answers, that is what the subscription is for.

The Facebook group
  • Drawback: The algorithm decides who sees each post
  • Drawback: Ads beside your organisation's name
  • Drawback: No way to know who is a member
Inside Nexy
  • Included: No algorithm between you and your members
  • Included: No ads. Your brand, your rules
  • Included: Every participant a verified member
What community includes

The structures of belonging, built in.

Branches, chapters and regions

Your real structure, online: each with its own space, its own conversation and its own organisers, mirroring how the organisation actually works.

Working and interest groups

Special interest groups, committees and working groups with their own membership, gated by tier or segment so the right people find the right rooms.

Forums and threads

Conversations that persist, searchably, inside the organisation, rather than evaporating in a chat scroll or feeding someone else’s feed.

Official posts, apart

The organisation’s announcements stand distinct from member discussion, pinned and on the record, so the official voice is never lost.

Direct messages

Members message each other one-to-one inside the governed environment, keeping professional conversation off personal channels.

Group messaging

Delegates, committees and teams talk in groups, with membership managed by the organisation rather than by whoever holds the WhatsApp admin.

Groups that run events

Group organisers create and run their own events, and everything an organisation-hosted group does shows on the host’s directory profile.

In the pocket

The whole community carries into the member app: threads, replies, DMs and group chats, with the same account and the same record.

The retention engine

Conversation is retention you can see.

A member who asked three questions, got answers, joined a group and turned up to a branch event is not weighing a subscription; they are staying in a community. The directory makes membership visible, the marketplace makes it valuable, the community makes it personal. All three on one member record.

Questions

Asked before the first call.

Can this replace our Facebook group?
That is exactly the move. In a Facebook group the algorithm decides reach, ads sit beside your name, and you cannot tell who is a member. Inside Nexy, every participant is a verified member, your organisation sets the rules, and participation shows on the record.
What community structures are supported?
Branches, chapters, regions, working groups and special interest groups, each with its own space, membership and conversation. Groups can run their own events, and organisation-hosted groups appear on the host's directory profile.
How is it governed?
The community runs inside the platform's governance: role-based access, audit logging, and gates driven by membership tiers and segments, so the right people see the right spaces automatically. Official posts are distinct from member conversation, so the organisation's voice is never lost in the scroll.
Do members need another app or login?
No. Communities live in the same member experience as everything else, on the web and in the member app, with the same single account. The conversation continues wherever the member is.
Can members message each other directly?
Yes: direct messages and group messaging inside the governed environment, on the tiers that include them, with the details published on the pricing page.

Bring your community home.

See a branch, a working group and a member conversation running on the platform, connected to real membership structure. Then compare it with what the Facebook group is actually costing you.