Inside the platform · Member app

A member app that is the platform, not an add-on

Native on iOS and Android, included on every tier. Your members carry their membership: official messages and replies, their communities and group chats, event entry from their pocket, their membership card, their payments, their CPD. No desktop, no second login, no separate vendor. The same member record, in the one place members actually look.

Native iOS and AndroidIncluded on every tierSame record as everything else
The pocket test

Membership, where your members already are.

A modern organisation is judged by its app the way it was once judged by its front counter. Your members bank, board planes and badge into buildings from their phones; a membership that only exists behind a desktop login feels like a membership from another decade. The Nexy app puts the whole platform in their pocket, and every open is a member choosing to come back. Every login is a vote.

And it is the full experience, not a cut-down companion. What members get on the web, they get in the app: the same functionality, carried whole onto iOS and Android, built by us rather than bolted on by a third party. Members correspond with the organisation and with their own networks the way they already correspond with everyone else in their lives: directly, immediately, from the phone.

Most member apps are someone else's app.

Look under the surface of this market and mobile is nearly always one of three compromises: a responsive website wearing an icon, an app built for one conference week a year, or a separate app product from a separate vendor, synced to the membership database through an integration your team maintains and your members can feel.

The Nexy app is none of these. It is the platform itself, natively on iOS and Android, reading and writing the same member record as your website, your events and your office. A message sent from the office lands in the app with delivery on the record. A ticket bought in the app lands on the same invoice ledger as everything else. Nothing syncs, because nothing is separate.

Diagram comparing a synced three-vendor stack with the one-platform model THE USUAL MODEL Database VENDOR A Member app VENDOR B Website VENDOR C SYNC · SYNC · SYNC Three contracts. Three versions of the member. THE NEXY MODEL Desktop App ONE RECORD Nothing syncs, because nothing is separate.
What members carry

The whole membership, one thumb away.

Official messages, on the record

Messages from the organisation arrive in the app and sit on the member record, with delivery visible. Mass email gives you a guess; this gives you a record.

Direct and group messages

Members message each other and their groups directly, inside the organisation's governed environment rather than scattered across personal channels.

Communities in their pocket

Branches, chapters, special interest groups and forums, with the conversation continuing wherever the member is.

Event entry from the app

Tickets live in the app, and on the day the member presents a barcode at the door. No printouts, no lost confirmation emails.

A digital membership card

Proof of membership that is always current, always in their pocket, and impossible to leave at home.

Payments, managed by the member

Members view and manage their payments on the go, which means fewer arrears calls for your office and fewer lapsed-by-accident members.

CPD and learning on the go

Progress, hours and certificates travel with the member, and learning finished on the train still counts the moment it is done.

Advanced profile management

Members keep their own profile current: contact details, workplace, communication preferences, and exactly what the directory shows about them. Fewer forms for your office, better data on the record.

No desktop required

Joining, renewing, replying, registering: the membership works entirely from the phone, because that is where your members are.

Event day

The queue moves at the speed of a barcode.

Registration happened weeks ago, in the app. On the day, the member opens their ticket, presents the barcode, and is through the door while the next organisation's queue is still spelling surnames at a trestle table. Attendance is recorded against the member record as they walk in, so CPD credit and certificates follow automatically for the events that carry them.

The door is a small moment. It is also the moment your whole membership is standing in a line, comparing your organisation to modern life. It should feel like boarding a plane, not collecting raffle tickets.

Questions

Asked before the first call.

Is the app included, or an extra product?
Included on every tier, in two forms. Base tiers ship with the shared Nexy app: members download it, sign in once, and land in your organisation's branded experience inside it. Larger tiers get your own branded app in the App Store and Google Play. Native iOS and Android either way, and never an extra product to buy.
Is it our own app in the app stores?
On larger tiers, yes: your own branded app, under your organisation's name, in the App Store and Google Play. On the other tiers, members download the Nexy app, sign in once, and land in your organisation's branded experience inside it. Either way, the member gets the same functionality on the same member record; the difference is whose name is on the icon.
Is it a real app or a wrapped website?
A native app on iOS and Android, on the same member record as the rest of the platform. It is not a webview shell and not a separate product synced by integration.
Do members need a separate login?
No. One account across the app and the web. Members who never touch a desktop can join, renew, message, register and learn entirely from the phone.
What can members actually do in it?
Everything the member experience offers on the web. Receive official messages and reply, message people and groups directly, take part in their communities, buy and hold event tickets and enter with a barcode, carry their digital membership card, manage their payments, keep their own profile and privacy settings current, and track CPD and learning.
Does in-app messaging replace our email?
It replaces the guesswork. Official communications are delivered inside the platform, tied to the member record with delivery visible, under role-based permissions and audit logging. You can still email; the difference is that the app gives you a record of what reached whom.

Put your membership in their pocket.

See the app running against a real membership structure: the messages, the card, the barcode, the CPD. Then imagine your members without it.